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How To Leverage CRM Integration With LivServ’s Live Chat For Enhanced Customer Targeting?

Integrating live chat with your business website or social media channels can help businesses in more than one way. It can increase engagement, improve customer satisfaction, and enhance customer experience.  However, it is also crucial for businesses to work on… Continue Reading

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Top 6 Customer Satisfaction Metrics To Measure The Success Of Live Chat Integration – Edited

A live chat system can prove invaluable to any business. Apart from providing the convenience of interaction with businesses, live chat helps to build better customer acquisition strategies.  You may probably have a live chat system in place. But is… Continue Reading

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WhatsApp On Healthcare Websites For Better Appointment Management And Patient Experience

Recently, with the advancement of AI chatbots, healthcare companies, and medical organizations are using them to provide the best service for their patients and customers.  Effective healthcare chatbots can help solve some of the issues that customers frequently encounter when… Continue Reading

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Role of LivServ’s Live Chat in Healthcare

The current innovations in digital marketing & sales have proven to be revolutionary in the healthcare unit.  Healthcare practitioners, hospitals, or health tech platforms can now provide the best customer support online with the evolution of conversational AI chatbots to… Continue Reading

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Does Live Chat Support Work At Critical Times ?

Imagine yourself in a crowded retail offline store. As terrified as you are with the crowd, a charming & interactive salesman can calm you down.  Live chat customer support work the same way.  Any new visitor to your website is… Continue Reading

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The Purpose Of AI Bot Integration With Live Human Chat

Why Not Only Bot? Why Not Only Humans?   Chat is transcending itself into business communication and has already become the most-used channel of communication. Every two in three online businesses depend upon chat solutions to engage with their website… Continue Reading