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Does Live Chat Support Work At Critical Times ?

Imagine yourself in a crowded retail offline store. As terrified as you are with the crowd, a charming & interactive salesman can calm you down.  Live chat customer support work the same way.  Any new visitor to your website is… Continue Reading

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The Purpose Of AI Bot Integration With Live Human Chat

Why Not Only Bot? Why Not Only Humans?   Chat is transcending itself into business communication and has already become the most-used channel of communication. Every two in three online businesses depend upon chat solutions to engage with their website… Continue Reading