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How To Leverage CRM Integration With LivServ’s Live Chat For Enhanced Customer Targeting?

Integrating live chat with your business website or social media channels can help businesses in more than one way. It can increase engagement, improve customer satisfaction, and enhance customer experience.  However, it is also crucial for businesses to work on… Continue Reading

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Top 6 Customer Satisfaction Metrics To Measure The Success Of Live Chat Integration – Edited

A live chat system can prove invaluable to any business. Apart from providing the convenience of interaction with businesses, live chat helps to build better customer acquisition strategies.  You may probably have a live chat system in place. But is… Continue Reading

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WhatsApp On Healthcare Websites For Better Appointment Management And Patient Experience

Recently, with the advancement of AI chatbots, healthcare companies, and medical organizations are using them to provide the best service for their patients and customers.  Effective healthcare chatbots can help solve some of the issues that customers frequently encounter when… Continue Reading

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Which Has A Better Edge: Full AI Chatbot Or A Combination Of AI & Human Live Chat?

AI and Human Bot service

The use of Artificial Intelligence (AI) has shown itself to be an asset for businesses. Even in customer support online, the use of AI Chatbot has proven to increase leads, automate customer inquiries and streamline workflow at low budget.  Going… Continue Reading