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Marketing With QR Codes In Healthcare To Improve Patient Engagement

Most marketing experts put QR codes as the next big thing for hospital marketing.  I have found few healthcare facilities in India use them in interesting ways, prompting the elderly to get varicose vein treatment, or knee cap surgery, women… Continue Reading

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Increase Productivity Of Presales Team Through Human Chat Support

The presales team of any company is essential to the success of a product or service. The more efficient and successful they are at their job, the better it is for the company. So, it is essential to increase their… Continue Reading

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Livserv’s Interactive Support Team Helps Increase Brand Loyalty

Today, customers want to interact with brands that provide more than just products or services. They want to interact with a brand that can also give them better customer service and meaningful resolution to their inquiries.  If companies can go… Continue Reading

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How To Leverage CRM Integration With LivServ’s Live Chat For Enhanced Customer Targeting?

Integrating live chat with your business website or social media channels can help businesses in more than one way. It can increase engagement, improve customer satisfaction, and enhance customer experience.  However, it is also crucial for businesses to work on… Continue Reading

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Top 6 Customer Satisfaction Metrics To Measure The Success Of Live Chat Integration – Edited

A live chat system can prove invaluable to any business. Apart from providing the convenience of interaction with businesses, live chat helps to build better customer acquisition strategies.  You may probably have a live chat system in place. But is… Continue Reading

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WhatsApp On Healthcare Websites For Better Appointment Management And Patient Experience

Recently, with the advancement of AI chatbots, healthcare companies, and medical organizations are using them to provide the best service for their patients and customers.  Effective healthcare chatbots can help solve some of the issues that customers frequently encounter when… Continue Reading